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SelectQu Features & FAQs

SelectQu Features:

· Anything can be downloaded from the DMS, including Financial Statements.

· Automated timers allow you to define when you want to schedule a transfer. Your choices are practically limitless! Choose between hourly, daily, weekly, and monthly intervals to ensure you get your data when you want it.

· Data Transfers and data requests can be handled via FTP, E-Mail, or direct communication to your office.

· Keep your data secure! SelectQu features built-in data encryption to protect your data from people without your encryption key.

· Integration into SelectQu is easy. With no more than 20 lines of code into your application, PC Application and web companies will have no trouble working with SelectQu.

· With our custom formatting setup, SelectQu is easily importable into any Excel spreadsheet.

· SelectQu offers a 5,000 field built-in Access Database.

· Easy access to the DMS is provided through TCP/IP, serial, or modem connection.

· Receive automatic notification of any errors in transfers.

· SelectQu is self-correcting! You'll receive automatic notification of any Windows problems and SelectQu will even restart itself is Windows should shut down because of an error.

· We proudly offer Remote Support. We have developed an outstanding help desk system that will allow you to connect your PC to us so that we can resolve any problem you might experience. Our remote support works just like PcAnywhere and GoToMyPC, but much faster!

· Our software is supported by a dedicated team of account specialists – well trained and ready to assist you with any question or problem that you might have.

· Our partnership with The Datacube enables us to provide you with a full spectrum of data solutions to give you the competitive edge.


 

Frequently Asked Questions (FAQs):

Q: How do I purchase a copy of SelectQu?
A: Visit www.SelectQu.com and select Purchase from the menu bar near the top of the screen. This will take you to our Purchase screen, where you can select the Installation Solution perfect for you. SelectQu is proud to accept payments by PayPal. PLEASE NOTE: New customers must use the Monthly Integrator Pricing option.

Q: How much does a copy of SelectQu cost?
A: For new customers, SelectQu is available to you using our Monthly Integrator Pricing option. A copy of SelectQu will cost you a one time fee of $75.00 (compare to our old price of $400.00!) In addition, you will be charged a monthly fee on a per dealer basis, using the following payment schedule:

Downloading ONLY

Integrators Install (1-500 Dealers): $30.00 / month.

Integrators Install (501-1000 Dealers): $25.00 / month.

Integrators Install (1001+ Dealers): $20.00 / month.

Uploading AND Downloading

Integrators Install (1-500 Dealers): $45.00 / month.

Integrators Install (501-1000 Dealers): $35.00 / month.

Integrators Install (1001+ Dealers): $25.00 / month.

Please note: pricing is per rooftop or per F&I Account.

Q: Now that I've submitted an installation request, how long will it take before SelectQu is setup?
A: We request a two week lead time for new customer setups although your setup may be completed more quickly.

Q: What does my copy of SelectQu entitle me to?
A: Buy purchasing a copy of SelectQu, you are purchasing one copy of the SelectQu software which can be installed on the PC of any automobile dealership with whom you have entered into a contract. This copy of SelectQu includes support from our highly trained Software Support Team.

Q: How do I request an installation?
A: While visiting www.SelectQu.com, select Installation from the menu bar near the top of the screen. This will take you to our Installation Request form. Please complete the Installation Request form as completely and accurately as possible. Missing or incorrect information may lead to a delay in the fulfillment of your installation request. Your installation request will be entered into our Installation Queue and will be handled by one of our Support Team members on a first come / first serve basis.

Q: How do I open a support ticket?
A: While visiting www.SelectQu.com, select Support from the menu bar near the top of the screen. This will take you to our Support Request form. Please complete the Support Request form as completely and accurately as possible. Missing or incorrect information may lead to a delay in the fulfillment of your support request. Your support request will be entered into our Support Queue and will be handled by one of our Support Team members on a first come / first serve basis.

Q: Who is handling my installation / support requests?
A: SelectQu is supported by a team of highly trained Software Support Team members. Please visit the Meet the Staff section of this site to put a name and face to the support team representative handling your request. Our support team works together to ensure the proper fulfillment of your request. As such, we do not allow you to request a specific support team member. You can rest assured that your specific request will receive our utmost attention and concern.